How to unlock your phone from Optus


WhistleOut
07 August 2014

On an Optus plan and worried that your phone is locked to the network? All is not lost. Your phone doesn’t have to be tied to the same network forever. Better still, if you have an Android device then you don’t need to do anything. All Androids sold through Optus are already unlocked. People with iPhones and other handsets will need to go to a little more effort.

Do I even need to unlock my phone?

There are only two reasons you would unlock your phone.

  1. You wish to change providers but keep your phone. If this is the case then you will need to have either finished the Optus contract from which you got the phone, or pay out the remaining months and cancel the contract.
  2. You are travelling overseas. If you plan on grabbing an overseas SIM for use while travelling then ensuring that your phone is unlocked is of paramount importance. You don't want to get stuck in a foreign country with a network-locked handset.
Before you proceed

Optus can only remove a network lock from a handset or tablet sold directly through Optus itself. If your phone is locked to a different network then you must unlock it through that provider.

Just follow the steps

Happily, Optus has made things fairly simple. Head to the support page where you can unlock your phone from Optus and follow the prompts. The procedure is different depending on what phone you have, so it’s best to do it through Optus itself and not on any lengthy description we could provide.


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